Outcomes and Measures
The Westfield Hospital Sitting Services performance evaluation is based on an assessment of the Output and Outcome measures such as:
- The quality of services delivered in a professional and respectful manner;
- Services offered by TWC-HSS which meets the expectations of the CPS Caseworker;
- Percentage of aggregated favorable responses made to items in the Caseworker Satisfaction Survey Questionnaire, goal must be at a minimum 90%